Hello, I'm Amimul Ihsan

I'm a

I'm a technology enthusiast driven by the challenge of turning innovative ideas into reality through clean, efficient code. My passion lies in using my skills in Laravel, Flutter, and WordPress to build practical solutions that solve real-world problems. Whether it's a scalable backend, a cross-platform mobile app, or a dynamic website, I love the process of bringing a vision to life.

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Amimul Ihsan
WordPress
Laravel
Flutter
Technical Support

About Me

A seasoned Technical Support Engineer with over 4 years of dedicated experience within the WordPress ecosystem. My expertise is uniquely strengthened by my background as a WordPress Core Contributor and hands-on developer. While my primary focus is on delivering exceptional user support, I also build mobile applications with Flutter and scalable backends with Laravel. This blend of skills allows me to resolve complex technical challenges and bridge the gap between user needs and product capabilities.

Education & Certifications

Computer Science & Engineering

Leading University, Sylhet
2015-2018 Education
Completed Bachelor of Science (B.Sc) in Computer Science & Engineering.
CGPA: 3.84/4.00

Alim (H.S.C)

Sylhet Cadet Madrasah
2014 Education
Passed Alim Examination from Bangladesh Madrasah Education Board.
GPA: 5.00/5.00

Dakhil (S.S.C)

Sylhet Cadet Madrasah
2012 Education
Passed Dakhil Examination from Bangladesh Madrasah Education Board.
GPA: 5.00/5.00

Hifz (Memorizes the Holy Quran)

Jameya Hussainia As-Adul Ulum
2007
Education
Complete memorization of the Holy Quran with Tajweed.

IELTS Academic

IDP Education
2019
Certification
Overall Band Score: 6.5
Listening: 7.0, Reading: 5.5, Writing: 6.5, Speaking: 6.0

IELTS General Training

British Council
2024
Certification
Overall Band Score: 7.0
Listening: 7, Reading: 6.5, Writing: 7, Speaking: 6.5

Work Experience

WPManageNinja by AuthLab

Senior Product Support Lead

April 2024 - Present · Sylhet, Bangladesh

  • Built and managed a high-performing support team of 7 members focused on Fluent Forms
  • Led the team and provided strategic direction for the Fluent Forms Support Team, ensuring timely and effective issue resolution
  • Trained and mentored support staff, successfully grooming a new team lead to maintain operational continuity and leadership growth
  • Played a key role in scaling the support operations by standardizing workflows and fostering a knowledge-sharing culture

Technical Support Engineer

July 2021 - March 2024 (2 years, 8 months)

  • Provided technical support across multiple SaaS products including Fluent Forms, Fluent CRM, Fluent SMTP, Fluent Auth, Paymattic, Fluent Connect, Fluent Support, and Fluent Booking
  • Led the Fluent Forms and Fluent CRM support teams, ensuring high-quality assistance and timely resolution of user issues
  • Trained and mentored new and existing support team members, developing specialists in Fluent Forms and Fluent CRM
  • Awarded “Support Superstar of the Year 2023” for outstanding performance and dedication to customer satisfaction
  • Recognized as “Best Support Contributor” in 2022 for consistently going above and beyond in resolving complex user issues

Collectors Abode & Centava

IT & Research Specialist

Sep 2019 - Apr 2020 (8 months) · Remote + Onsite

  • Website Designer: https://collectorsabode.com and https://centava.ca
  • Content Writing and Optimization: Affiliate products for Collectors Abode
  • Script Writing for Centava using Java

Infinity Flame Soft

Mobile App Developer

Apr 2018 - Aug 2019 (1 year, 5 months) · Onsite

  • Developed cross-platform mobile applications using Flutter and native Android.
  • Trained 50+ students and prepared them as a Mobie Application Developer

Skill Development For Mobile Games and Application

Trainer (Android Application Development)

Sep 2018 - Dec 2018 (3 months) · Onsite · Contractual

  • A government project for learning Android Application Development
  • Trained 200+ students android applications using Java, XML and Firebase

Featured Projects

This Section is Under Development

I'm currently working on curating my best projects to showcase here. Please check back soon to see a collection of my work, including web applications, mobile apps, and more.

What I Work With

A collection of the primary tools, languages, and technologies I use to bring ideas to life.

Frontend Development

HTML5 CSS3 JavaScript Bootstrap Tailwind CSS Bootstrap3 Vue.js

Mobile Development

Flutter Android (Java) Firebase SQLite REST APIs

Backend Development

Flutter Android (Java) Firebase SQLite REST APIs Push Notifications

WordPress Development

WordPress Customization Plugin Development Custom Post Types WordPress REST-API

Cloud & DevOps

Oracle Cloud Docker Git GitHub CI/CD Linux Nginx

Tools & Others

VS Code Android Studio Figma Postman Webpack NPM Composer Agile

Featured Projects

This Section is Under Development

I'm currently working on curating my achievements to showcase here. Please check back soon to see my achivements..

Get In Touch

Send Me a Message

Contact Information

📧

Email

amimulihsan@example.com

📱

Phone

+880 123 456 7890

📍

Location

Sylhet, Bangladesh

💼

Available For

Full-time positions, Freelance projects, Consulting